Delete Your Account

You can delete your Pyro Business account at any time, from inside the app.

From inside the app

1. Open the Pyro Business app.
2. Go to Settings.
3. Tap Delete account.
4. Confirm.

What happens next depends on whether you own the shop or are a team member. The app tells you which one applies before you confirm.

If you own the shop

Your shop is scheduled for deletion in 30 days. If you change your mind, sign back in within those 30 days: the app opens on a restore screen, and Restore my shop cancels the deletion. After 30 days, the shop and everything in it are permanently erased - invoices, customer records, team accounts, and your own account.

If you are a team member

Only your own account is removed. You are signed out on every device and lose access to the shop. The shop, its invoices and its customers are not affected.

This cannot be undone from the app. There is no restore screen for a team member, and signing back in does not cancel it. Your account record is permanently erased 30 days later. To work with that shop again, the owner has to invite you as a new team member.

What gets deleted

Deleting a shop removes the shop and everything stored under it, including its invoices, its customer records and every team account. Deleting a team member's account removes that person's account only - the shop's records stay with the shop.

Can't open the app?

If you have uninstalled the app or can't sign in, email us at info@pyro.com.kw from your account's email address and we will process the deletion for you.