Canon imageCLASS MF247dw Wireless, Multifunction, Duplex Laser Printer

After trying 2 of these printers and having Amazon send me 2 more because Canon themselves wouldnt do anything other than offer a refurbished unit I am done with this product. I have used a previous similar model for years with no issues, however this model will not pick up for incoming faxes no matter how I have it set up unless I know for a fact a fax is coming, and am able to hit the hook button. I have gone through the settings multiple times to no avail. It also refuses to scan as a pdf no matter how many times I set PDF to default it still scans as a JPG. Dont bother with this its garbage.

Show more

So, got this last week, FINALLY, after Amazon lost my first package! This is my second Canon printer (of same kind). I had mf4880dw before, now its apparently discontinued (even though this model seems to be pretty much the same, I dont understand why did they need another model). The only difference between these two printers is color (this one is black other one was white). As for the performance, this is TAD bit faster. So I guess its an upgrade. The copier works fine, and at decent speed. One of the issues I have with this printer is that the scanner is GLITCHY!!!! I have installed and uninstalled it bunch of times, yet it keeps giving errors. Oh and if you use printing from Firefox, you will get the same errors. I havent gotten those printing errors if using chrome. The weight of the product is a little heavy, so you have to take that into account before you place it anywhere on your desk. The toner is another bad thing about this product. This thing EATS toner! I finished the first toner that came with the printer in first week. I printed about 800-1000 sheets (it says the toner is good for 2500 sheets but mind you its nowhere close). Overall, I dont think I can recommend buying this product to anyone, the last one lasted me for 3 years, without giving any problems, untill it just died. This one, seems like its cheaply made, and has issues. I would definitely look for something else if I was you.

Show more

This was a mistake to purchase. The setup instructions are poorly communicated and the build quality is pathetic. Lots of plastic parts banging together loudly. There are better choices in the market. Choose something else and spare yourself headaches.

Show more

Hello, Just installed my printer today. Overall it seems to be a very high quality printer. It doesnt have that loud clunky sound of an HP or cheap printer. Be prepared to call Canon though for help with installation. I am a highly technical person but was unable to successfully install it without tech support help. Good news is that its free and its USA based. The person who helped me was patient and terrific. So dont get frustrated if you have trouble on your own...just call them. I have Windows 7 which is getting old now so I think that may have been part of it. One thing I will say is that if you try to use the touch screen on the front of the printer it is very labor intensive with the typing. In fact very dinasaur. Reminds me of trying to text on a old flip phone....I think this could and should be brought up to date and even be voice activated. I will update my review if I dont continue to be satisfied. After having the last two printers be junk...one HP and the other Samsung Im hoping this one is the charm. It better be given the price.

Show more

This unit replaces a Canon 4370dn which was about a decade old. Had to replace because ADF was wildly distorting images, the feeder started "stuttering" which resulted in often times illegible copies. Also, it started throwing off "data errors" from larger print jobs so it was clearly time to go. I like the feature/technology improvements that have been made with wireless access, lcd touch menu, speed. However, the unit build quality in terms of "sturdiness" is not what it used to be, the build quality does not seem as "robust" as my prior generation of machine. The first one that was delivered to me would not allow me to open the toner cartridge area due to what could not have been a more than flimsy 39 cent piece of plastic that had sheared off in transit. There is a white plastic "post" that juts out from the top right hand side of the machine right in front of the platen glass, and if that post is not held down by the ADF cover the "hood" of the copier will not allow access. I wasted 90 minutes trying to figure out how opening a printer was so difficult, and kind of stumbled on the solution by accident. In any event, how Canon designed a printer that "hinged" (no pun intended) a cheap, tiny piece of plastic being intact to simply lift the toner cover is beyond me, IMO that is an incredible design flaw. At a minimum, they could have made the plastic piece much thicker and stronger to prevent it from shearing off. Anyway, other than that, Im happy with the performance so far, although it did take forever and a day to load the drivers and software from the included DVD, it hesitated several times and I thought it had stopped the install process but it did eventually finish. It looks like Canon has cut a few corners to keep their prices down, unfortunately. In any event, I dont expect Ill be getting 10 years of service out of this machine. That last machine was a workhorse that I did get my moneysworth from and then some. 4/22 update - ADF works ok, but has what I guess Im going to start calling the "Canon tilt". The top margin of all copies are "slanted, or tilted" about 10% to the right. My old Canon all in one machine also did this, and to be honest Im shocked that this has not been addressed in 10 years. Its unbelievable to me that nobody ever took the time to fix this, obviously it is something that has to be known to Canon at this point. As the copies I make this way are for my files only, I can "live" with it, but that is shoddy build quality on Canons part and again hard to believe its never been addressed. 4/24 Update: As many other users have reported, the fax will not receive faxes "automatically" no matter what setting you put it on. I experienced that, too, until I changed the mode to "answering machine", and after I did that I was able to get it to pick up "automatically". As it were, I do have an "old school" answering machine attached to my phone line, and apparently the Canon "prefers" that the fax setting is to "answering machine" only, not to "auto", or "fax/tel" when this is the case. The way my mind works, the "answering machine" setting is counter intuitive to how one would set up a fax if you wanted it doing auto pick ups, but not so. You are basically telling the fax that yes, I do have an answering machine set up on the line and you are to "ignore" it when a fax comes in. So, if you are one of those people who thought it wouldnt auto pick up, maybe you just need to reset the fax "mode" to "answering machine".

Show more

Hasnt accurately faxed since it was set up. Then it wouldnt wake up from energy saving mode to receive a fax without turning it off and back on again. Sending it back. Had a Canon imageCLASS D680 for 14 years and aside from the document feeder on top not working correctly for the last 12 years or so, its been very reliable until now. Thats why I want to stick with Canon. I know that one originally cost a lot more than the one I am returning so I am ordering a more expensive model.

Show more

This printer was easy to set up initially and works consistently from all computers and Apple devices in my home (I havent tried with android devices). My only issue - probably user error - is that my laptop which I used to set it up at first will not print wirelessly. No problem when its connected by the usb cable, but whenever I roam around my house I cannot print from it. Stupidly, I have to find the document using my iPad and print from there. Im sure its something that I did incorrectly when installing the driver, but its annoying. Also, the more complex set up options have to be done from the hard-to-understand browser interface. And the touch screen on the printer is not very sensitive so is a pain to use. All that being said, I still love the printer and recommend it for basic Black and white printing needs. With a moderate level of printing, the starter cartridge lasted me for three months.

Show more

This printer simple doesnt work at all. I installed the printer driver and send command to printer it shows printer error in the queue. Then, I tried to Copy function and it always paper jam. Had to open the toner cover to fix jam even though the Jam paper has been pulled off. The upper cover is too heavy and it has to smash back and one time smashed on my finger. The worst experience I ever have for Canon printer and I also have to pay $9 to return the extra Toner originally bought for this printer.

Show more

I read a lot of reviews that suggested that I shouldnt bother with installing the drivers from the disc that comes with the printer, but my experience with it was much easier after hours of issues when I tried to install from files that I downloaded from their site. Yes, I downloaded the correct files for my model number. The biggest obstacle has been finding the Serial Number. Eventually I found it and for registering the product it wasnt an issue, but when I tried to update the firmware it wouldnt accept the SN that registration had accepted. Im not sure what the problem is, I know I entered the same numbers, but the firmware update wouldnt accept it so for now Im going without a firmware update, and Im hoping I dont need it. I couldnt find an option on the disc so I guess in that sense they were right about the discs shortcomings. All that aside, it prints beautifully. Its fast and utilitarian, which is what most people want from a B&W laser printer. If you want to print in color, especially photos, then I strongly suggest getting an ink jet printer and using glossy paper. Im not sure which ink jet printers are among the best, if I ever find myself needing one Ill gladly do some research and pass along my findings. It scans nicely (in color), copying cant be much easier, and I have no land line so I cant comment on how well it Faxes but if the other features are any indication, Im sure the Fax works fine.

Show more

Set it up for wireless LAN without issue, it prints and scans fine, works with Mac, and I like the default duplex printing. HOWEVER, when I try to print via wifi, it seriously takes about 5 minutes to find the printer. Every time. As soon as it goes into energy saver mode again, it will take five minutes to find the printer again, all while the printer says its connected to the network and my laptop is connected to the network. It could feasibly be the router causing such a delay, but we dont have any problems with it doing anything else, so Im blaming the Canon software and/or hardware. The first couple of times I would cancel the print and try again, but this just extends the time you end up waiting, so just hit print and eventually it will go through.

Show more