ASUS Chromebook C202SA-YS04 11.6" Ruggedized and Water Resistant Design with 180 Degree Hinge (Intel Celeron 4GB RAM, 32GB eMMC, Dark Blue)

We bought this for our daughter as required for high school. It had great reviews and had a good price. She has used this for less than 2 months, and it is kept in a neoprene pouch between classes and when not in use. Last week, a defect started to appear on the upper left portion of the screen, that has now progressed to a third of the screen blocked out and unusable. There was not an impact or damage to cause this. It is essentially non-working at this point. I called ASUS to check about the warranty. I was told that I had to pay the shipping to send it back, it would be gone at least 7-10 business days, and the manufacturer would deem if it was "manufacturer defect or user damage." If it was deemed damaged, we would be responsible for all repairs. After the phone conversation, I have no confidence that this company would take responsibility for its defective product. I will not pay the money for shipping just for them then say it was damaged, when in fact it wasnt. Please, save yourself $200 and buy another product by another manufacturer. You might be lucky and get one that works, but then again, you may not and you will just be out $200 like we are.

إظهار المزيد

As I read review after review on this product, Im appalled at the number of buyers that purchased this machine apparently clueless as to what it is! This is a Chromebook and runs Chrome OS, which is primarily intended for web based computing. You cannot compare this to a Windows PC/laptop because its completely different. If you educate yourself first to understand the software, functions, and limitations of the product, you can make an informed and wise purchase. As for me, I love it! Its a great compact size, is fast as lightning, runs Android apps (after switching the OS to the Beta channel) flawlessly, and works well with USB drives, memory cards, Bluetooth devices, and more. The lightweight footprint of the operating system is a plus because it boots and computes faster than most Windows laptops. The design of the device is rugged and feels very well made. In summary, I did my homework before I purchased so my expectations for it were realistic- and it has exceeded! I definitely recommend this device to those who understand what a Chromebook does and cannot do.

إظهار المزيد

For the price and the specs its a great chromebook...the problem is that the hardware is faulty. After about a months worth of use, it randomly shut off one day. I have yet been able to turn it on. I am thinking it might be the power adaptor. I am going to test it later today. Regardless, after searching in the comments for similar issues, this seems to be persistent with this product. They should do a recall on this product or offer free hardware repairs since this is a very common issue.

إظهار المزيد

I ordered two of these for my homeschooling children. This computer was great for the couple of months that it worked. We did all the right things. No computer on laps or beds...It just turned off one day and simply would not turn back on. It wont even charge. My son had his replaced after only a week of use and his wont turn on now either. 3/3 bad laptops is too much. I would avoid this.

إظهار المزيد

I ordered this in June 2017. It worked until July 2017. I noticed some minor problems right away with my documents opening on their own and had to reset the laptop to factory settings. I had to reset twice. Today, I turned on the laptop and it showed the startup screen (white screen with the word "Chrome.") It then went black and blinked the startup screen again. It keeps going on and off. It worked for a little less than a month and a half. Im returning it. It would have been a great little laptop if it had worked.

إظهار المزيد

Well, I suppose Im not super computer savvy but I spend a lot of time on computers and I know what I like. My wife and I own a Dell desk top computer which we share between the two of us. Ill be going back to school in the spring and we thought it might be nice to have an extra computer around the house so we could both work on projects, or watch videos, or whatever at the same time. Unfortunately, we dont have a lot of money to spend so I really did my research before purchasing. I spent less than $200 for this little Chromebook and I think I really got my moneys worth. With the exception of the storage capacity (which can be easily upgraded with an SD Card), it seems to be on a par with MacBook Air but for less than a third the cost. Its fast, easy to use, light weight, and durable. The last two qualities are especially important to me because Im a cyclist and a strap hanger. If you travel primarily by automobile, you cant fully grok how important it is for someone who travels primarily by bicycle and/or bus to pack light and have durable, water resistant gear. It isnt mentioned in the product description, but I was pleasantly surprised that this Chromebook came with a 12 month accident protection warranty. To me that says a lot about Asus confidence in the durability of their product. Admittedly, I am a big time Google user. Ive had a gmail account for years and I use all the wonderful products - Drive (docs, sheets, slides, and drawings), Voice (both phone and sms), Hangouts, Keep, Calendar, etc - that google has. If youre like me in this youll be very happy to see that this Chromebook is a natural extension of your blissful Google experience. One thing I would strongly recommend to anyone who decides to purchase this product is that you explore the help (?) section soon after you start it up for the first time. This is a Chrome OS so its slightly different than a Mac or Windows OS and will take a little getting used to. Its very intuitive and user friendly but youll save yourself a lot of frustration if you take an hour to learn how to use it. All in all, I think this is an extraordinary product and I would highly recommend it to anyone who is looking for an inexpensive, very portable computer for school or work. In fact, we liked it so much, we bought a second one for my wife. :-)

إظهار المزيد

The laptop worked fine for 6 months until the LCD screen broke after watching videos for 2h. Part of the screen no longer showed anything, it just stayed white. Sending in the laptop for warranty (shipping needs to be paid!) turned out to be a big mistake. ASUS apparently has an exclusion in their warranty for anything that breaks. If the technician hasnt been advised of there being a known issue/defect of that sort the claim is denied. Funny isnt it, this way they never have to fulfill a warranty claim unless they have experienced the same problem in their lab, or they know they used inferior material somewhere, or? The whole reason for going with this laptop was their slogan of the laptop being rugged, thus a long lasting product which turned out to be a total scam. Dont get me wrong, if there would be a hole in the screen or a dent on the chassis, or water in the laptop, or anything clearly indicating an external force, i.e. stupid me breaking it, I am all for denying a claim, but this way, not acceptable. Just bought another Samsung Chromebook 3 to replace this ASUS fiasco. The old one is now running for almost two years without problems in the hands of someone not always taking good care of it, thats rugged without falsely bragging about it.

إظهار المزيد

Ive been a chromebook fan for years. Because we travel a lot I wanted a more ruggedized model. Im more than happy with this device. And the battery has been lasting for a full 10 hours. Very impressive.

إظهار المزيد

Cant write a good review, had it on for about 5 minutes and it locked up. Finally got it to turn off and when it came back on all we got was a black screen.

إظهار المزيد

We bought this for my husband to replace his current laptop. It is also starting to take the place of his tablet too. He loves the versatility of the Chromebook. He can use it to work and the kids can watch movies on it. The battery life is long and the display is very nice. It is ruggedized as advertised which is definitely a great feature with two children tearing the house apart on a daily basis.

إظهار المزيد