Michele
This unit arrived defective and would only charge when turned off. After researching the issue, I found it to be fairly common with HP laptops. Furthermore when I looked up the serial number on HP’s website, I learned that only six months remained on the manufacturer’s warranty. I have no issues with refurbished units, but this was not marketed as such. I have since returned it. In fairness, the seller did offer to send a replacement, but I have opted to buy a Lenovo instead. The laptop itself seemed good. Very nice, large screen, with touchscreen controls. Large keyboard with a good feel to it (albeit with little nubs on all the keys). Fast boot up. Good response time.
